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Frequently Asked questions

What are the types of IoT solutions AST offer?

AST offer a wide range of smart IoT solutions such as smart toilet management system (environmental monitoring, human traffic counting, toilet resource optimization, user feedback system, etc.), in-building energy management system (HyeSys – Hybrid Energy System), video surveillance solution and many more. AST solutions are customizable to suit the specific needs in sectors such as government, retail, finance, education, healthcare, e-commerce, and logistics.

How does an IoT connectivity work?

In simple term, IoT sensory communication network is designed with various methods such as via a LoRa communication protocol over cellular or Wi-Fi network. AST solution team will recommend the best connectivity option based on your specific use case(s), location(s), and data requirements.

Can AST IoT solutions integrate with my existing systems?

Yes, AST IoT solutions are designed to integrate seamlessly with your existing systems, such as BMS, CRM or data analytics platforms. We use standard APIs and protocols to ensure smooth data flow and interoperability across platforms.

What kind of data can the IoT sensors collect?

IoT sensors can collect various types of data, depending on the application. This includes temperature, humidity, motion, location, occupancy, equipment status, and energy consumption, among others. The data collected helps in making informed decisions and optimizing processes.

How does AST handle data privacy with IoT solutions?

AST adhere to stringent data privacy standards and comply with relevant regulations, such as GDPR. Personal data is anonymized and secured, with access limited to authorized personnel only. We implement robust data encryption and secure storage methods to protect user information.

How secure are the IoT devices and solutions?

System security is AST top priority. We use industry-leading security protocols, including data encryption, secure firmware updates, and access control mechanisms to protect your data and devices. Regular monitoring and vulnerability assessments help us maintain a high level of security across all solutions.

Does AST provide analytics for IoT data?

Yes, AST provide customizable analytics platforms that visualize and interpret IoT data, helping our customers to uncover patterns, predict trends, and make data-driven decisions. Our analytics solutions include dashboards, customizable reports, and alert systems.

What is the setup and installation process like?

AST team provides end-to-end support, from initial assessment (site survey) and planning to device installation, testing, and training. Our project team will work closely with the customer to ensure a smooth, minimal-disruption deployment process.

How can I monitor the performance of AST smart IoT system?

AST solutions include monitoring tools and dashboards that provide a real-time view of device performance, data metrics, and alerts for any irregularities. We also offer proactive maintenance services to ensure system reliability.

How do IoT solutions improve operational efficiency?

By providing real-time data and insights, IoT solutions allow businesses to optimize resource allocation, automate processes, and reduce waste. For example, in manufacturing, IoT sensors can monitor machinery to ensure optimal performance, reducing energy consumption and production costs.

What industries benefit the most from IoT solutions?

Many industries benefit from IoT including government agencies, manufacturing, retail, healthcare, logistics, agriculture, and smart cities. Each industry can leverage IoT for different use cases, such as efficient toilet management, inventory management, patient monitoring, supply chain optimization, and system monitoring.

What is the cost of implementing an IoT solution?

The cost depends on the scale and complexity of the solution, including the number and type of sensors, connectivity options, and integration requirements. AST provide competitive customized pricing based on a thorough assessment of your specific needs.

Does AST provide support and maintenance services for IoT solutions?

Yes, AST offer comprehensive support and maintenance program, including troubleshooting, software updates, and system monitoring. Our support team is available to help you with any technical issues and ensure our customers’ IoT solution operates smoothly and seamlessly.

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